Returns & Exchanges
At BodyGuardz, we stand behind the quality of our premium device protection and offer a hassle-free 30-day return policy for products purchased directly from our website. If you are not completely satisfied with your purchase, we are committed to making it right through a simple exchange or refund process.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to begin the authorization process.
Print Shipping Label
Once approved, download and print your prepaid return shipping label and include the original packaging to ensure a valid return.
Package and Ship
Securely pack your items and drop off the package at any authorized carrier location listed on your return documentation.
Receive Refund or Exchange
After our warehouse inspects the returned items, we will process your refund to the original payment method or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing